Effective date: 29 June 2026
Privacy Policy
This Privacy Policy explains how personal data is collected, used, disclosed, stored, and protected when you visit qms-schoenheits-lounge.com, place an order, create an account, subscribe to communications, or otherwise interact with our online store. We process personal data in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other applicable privacy laws.
Controller and contact
The controller responsible for processing personal data is QMS Schönheits Lounge, Marisca Kugler, Münchener Str. 49, 85051 Ingolstadt, Germany.
Questions regarding data protection may be sent by email to kontakt@schoenheits-lounge-in.de or by phone to 0172 / 65 73 129 or 0841 / 13 99 00 41.
If a data protection officer is appointed or required by law, the relevant contact details will be provided in the imprint or privacy information of this website.
Personal data we process
Depending on how you use our online store, we may process the following categories of personal data: name, billing address, shipping address, email address, phone number, order data, payment status, customer account data, communication content, returns and support requests, technical device data, IP address, browser information, cookie identifiers, consent records, and website usage data.
Payment details may be processed directly by payment service providers. We usually receive only payment status information, transaction references, and information required to process your order.
We do not knowingly collect special categories of personal data unless you voluntarily provide such information, for example in a support request concerning product compatibility.
Purposes and legal bases
We process personal data to operate the online store, process orders, accept payments, deliver goods, handle returns and warranty claims, provide customer support, manage customer accounts, prevent fraud, ensure website security, comply with legal obligations, and improve our services.
The legal bases include Article 6(1)(b) GDPR where processing is necessary for contract performance or pre-contractual measures, Article 6(1)(c) GDPR where processing is necessary to comply with legal obligations, Article 6(1)(f) GDPR where processing is based on our legitimate interests, and Article 6(1)(a) GDPR where you have given consent.
Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
Online store, payments, and shipping
We use technical service providers to operate the website and online store infrastructure. This may include hosting, shop systems, checkout systems, fraud prevention, email delivery, analytics, and customer support tools.
Payment service providers process the data required to complete your payment. Shipping and logistics providers receive the data required to deliver your order and handle shipment updates.
Service providers process personal data only to the extent necessary for the respective service and, where required, on the basis of data processing agreements or other appropriate legal safeguards.
Cookies, analytics, and marketing
Our website may use cookies and similar technologies that are necessary for basic shop functions such as cart, checkout, account login, security, and consent management.
With your consent, we may also use analytics, personalization, advertising, or marketing technologies to understand website usage, improve our store, measure campaigns, and display relevant content.
You can manage consent preferences through the cookie or consent settings provided on the website, where available. You can also restrict cookies through your browser settings, although this may affect website functionality.
Newsletter and communications
If you subscribe to our newsletter or marketing communications, we process your email address and, where applicable, your name, preferences, consent record, and interaction data to send you updates, offers, and product information.
You may unsubscribe at any time using the unsubscribe link in the email or by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Transactional emails relating to orders, payments, delivery, returns, or customer service are not marketing communications and may be sent where necessary for contract performance or legal compliance.
Sharing of personal data
We do not sell personal data. We share personal data only where necessary for operating the store, processing contracts, complying with legal obligations, protecting our rights, or where you have consented.
Recipients may include hosting providers, shop infrastructure providers, payment service providers, shipping carriers, email service providers, customer support tools, analytics providers, marketing service providers, tax advisors, legal advisors, authorities, and other parties where disclosure is legally required.
Where personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognized mechanisms.
Retention periods
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless longer retention is required or permitted by law.
Order, invoice, tax, and accounting data may be retained for statutory retention periods. Customer service and return communications may be retained as long as necessary to handle claims and document compliance.
Data processed on the basis of consent is generally retained until consent is withdrawn or the purpose no longer applies, unless statutory obligations require further retention.
Your rights
Subject to the statutory requirements, you have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, data portability, and objection to processing based on legitimate interests.
Where processing is based on consent, you may withdraw consent at any time with effect for the future. You also have the right to lodge a complaint with a competent data protection supervisory authority.
To exercise your rights, please contact QMS Schönheits Lounge, Marisca Kugler, Münchener Str. 49, 85051 Ingolstadt, Germany. Email: kontakt@schoenheits-lounge-in.de. Phone: 0172 / 65 73 129 or 0841 / 13 99 00 41. We may need to verify your identity before processing your request.
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